Privacy policy for a pizzeria website. This policy explains how we collect, use, disclose and protect your personal information when you visit or make use of our services, including any information you provide through our website at harborclearing.xyz and related platforms. We are committed to handling your data responsibly and with transparency to help you enjoy our food with peace of mind.
1. What information we collect. When you interact with our site or services, we may collect several types of information, including:
- Personal identifiers you provide when placing an order or creating an account, such as your name, contact details and delivery address. We only collect information necessary to fulfill your order and respond to your inquiries.
- Technical data such as IP address, browser type, device information and pages you visit on our site, which helps us to improve performance, security and user experience.
- Payment information required to process orders (processed by secure payment providers). We do not store full payment details on our servers unless strictly necessary and only in line with legal and security requirements.
- Communication data when you contact our support team, including the content of your messages and our replies.
2. How we use your information. We use your data to:
- Process and fulfill orders, manage deliveries and handle returns or inquiries.
- Improve our menu, services and website design based on your feedback and behavior.
- Provide customer support and respond to requests or complaints promptly.
- Communicate about promotions, events and updates that may interest you, in accordance with your preferences and applicable laws.
- Maintain security and prevent fraud, abuse or unauthorized access to our systems.
3. Legal basis for processing. We process your information where we have a legitimate interest in operating a restaurant service, fulfilling orders, improving customer experience and complying with legal obligations. When required by law, we obtain your consent for specific activities such as marketing communications, and you can withdraw it at any time.
4. Sharing and international transfers. We may share information with service providers who help us operate the site and fulfill orders (for example, delivery partners, payment processors and IT services). These partners are bound by confidentiality obligations and may process data outside your country. We do not sell your personal data to third parties for marketing purposes without your explicit consent.
5. Data retention. We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. We may anonymize data for analytics when possible and safe to do so.
6. Your rights. Depending on your location, you may have rights to access, correct, delete or restrict your personal data, or to object to certain processing activities. You may also withdraw consent where it is the lawful basis for processing. To exercise these rights, contact us at the details below. We will respond within the timelines required by applicable law.
7. Cookies and tracking. We use cookies and similar technologies to make our site work efficiently, understand how customers interact with our pages, and tailor content and promotions. You can manage your cookie preferences through your browser settings or our consent banner where available. Some features may require cookies to function correctly.
8. Security measures. We implement reasonable technical and organizational safeguards to protect your information from loss, misuse or unauthorized access. Our security measures are designed to be proportionate to the risks and include access controls, encryption where appropriate, and regular monitoring of our systems. You should also help by using strong passwords, not sharing your account details and reporting suspicious activity to us.
9. Children's privacy. Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from such individuals. If you become aware that a child has provided personal data to us, please contact us so we can take appropriate steps to remove the information from our systems.
10. Changes to this policy. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When material changes occur, we will notify you as required by law and update the “Last updated” date below.
11. Contact information. If you have questions about this policy or would like to exercise your rights, please reach out to HarborClearing at harborclearing.xyz or call us at +44 161 555 1234. Our registered address is Pizza Lane, Manchester, M1 1AE, United Kingdom. We are here to assist you with any privacy-related concerns.
Last updated: 2025-10-01